Don't tell ME! It's a matter of trust.

Don't tell me you are going to pick me up a 7:00pm and show up at 8:00pm. Don't tell me you are going to call me at 9:00 and then call me at 10:30 or not till the next day. Don't tell me we are going out to dinner and you never show up! Don't tell me when we are out on a date that you will be accepting calls on your cell phone.

I want to be your priority and so do clients. So why is it that Vendors can think they can tell you one thing and do another. At what point do you say STOP! Multi-tasking does not work. Make me a priority or I must move on. I don't need lip service. I realized that people treat you the way you allow them to treat you. If you let them walk over you. They will. We are all under alot of preasure to perform and to do a good job but at what point do you say enough is enough. I am going to take priority in your life or otherwise I must move on. I remember the first few times I started dating my husband. He would show up late, at first I thought -oh well, it was just one time. Then it happeded more regularly. After we met again, I put my foot down and told him that if he could not make it on time then I was not a priority for him and that I would need to move on. I stood up for myself and was not going to take the backseat. By standing up for myself- he realized that I was a priority. It's no different with clients. They all want to be a priority. Clients like to have their calls answered timely, quotes received when told and most of all product received when promised. Things in life happen. Even the best layed plans are not executed correctly. We all know that. We are all human. But when we consistently tell our customers, the people we are dating, the vendors we are using that they are a priority and then do not follow up. What are we really telling them. You are not a priority in my life today! There are others that are more important. Each time this happens your belief in this person diminishes untill there is no trust left. It is then that you have to decide if it is the employee that needs to go or the whole company. The actions of one person that can ruin it for the whole company. Please-Please-Please- remember to filter what you say. If you think it will take 1 hour, tell them it will take a day and give it to the client as you thought and not as you said. You will be the hero and not the zero. It is better to under promise and over deliver than the other way around. Is your client a priority in your life or is it someone/something else? If you continue to do this, them my advise to you- take a time management class and get yourself a pda.